Privacy Policy
Parkersburg Plumbing Supplies
Last Updated: September 23, 2026
Parkersburg Plumbing Supplies ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, place an order, open an account, or otherwise do business with us, and how we use and protect that information. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide to us. When you place an order, create an account, apply for credit, sign up for emails, or contact us, we may collect your name, business name, billing and shipping addresses, phone number, email address, and order details. If you apply for a credit account, we may also collect business references, tax identification information, and other details needed to evaluate your application.
Payment information. Payments made through our website are processed by secure third-party payment processors. We do not store your full credit card number on our systems.
Information collected automatically. When you visit our website, we and our service providers may automatically collect certain information, such as your IP address, browser type, device type, pages viewed, time spent on the site, and the website that referred you. This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to process and fulfill your orders, manage your account and any credit terms, communicate with you about orders, deliveries, returns, and account balances, respond to your questions and requests, send promotional emails and offers if you have opted in, improve our website, products, and customer service, prevent fraud and protect the security of our website and customers, and comply with legal obligations and enforce our Terms and Conditions, including the collection of past-due balances.
3. Cookies
Our website uses cookies and similar technologies to keep the site working properly, remember your cart and preferences, and understand how visitors use the site. You can set your browser to refuse or delete cookies, but some parts of the website, such as the shopping cart and checkout, may not work correctly without them.
4. Email Marketing
If you sign up for our emails, we may send you product updates, promotions, and store news. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us. Even if you unsubscribe from marketing emails, we may still send you transactional messages related to your orders or account.
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following situations: with service providers who help us operate our business, such as website hosting, payment processing, shipping carriers, and email service providers, who are permitted to use your information only to perform services for us; with credit reporting agencies, collection agencies, or attorneys in connection with past-due credit accounts, as described in our Terms and Conditions; when required by law, subpoena, or court order, or to protect our rights, property, or safety or that of others; and in connection with a sale, merger, or transfer of all or part of our business.
6. Third-Party Services
Our website is hosted on Wix and may use other third-party tools for payments, analytics, and email. These providers have their own privacy policies governing how they handle information. Our website may also contain links to other websites, and we are not responsible for the privacy practices of those sites.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep your information for as long as needed to provide our services, maintain your account, meet our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
9. Your Choices
You may review or update your account information by contacting us. You may opt out of marketing emails at any time. You may also request that we delete your personal information, subject to any records we are required to keep for legal, accounting, or account-collection purposes.
10. Children's Privacy
Our website is intended for adults and businesses. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last Updated" date above will reflect the most recent revision.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Parkersburg Plumbing Supplies
600 Parmaco Street
Parkersburg, WV 26101
Phone: (304) 893-9330
Email: info@parkersburgplumbing.com