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Privacy Policy

1. Introduction

Parkersburg Plumbing Supplies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you make a purchase, use our services, or interact with us in any way.

By doing business with us, you consent to the practices described in this policy. Please read it carefully. If you do not agree with its terms, please refrain from using our services.

2. Information We Collect

2a. Payment and Financial Information

When you make a purchase, we collect payment-related information necessary to process your transaction, which may include:

  • Credit card or debit card numbers

  • Billing name and address

  • Expiration date and security codes (CVV/CVC)

  • Bank account information (for ACH or check payments)

  • Transaction history and purchase records

We use industry-standard encryption and security protocols to protect all payment data. We do not store full credit card numbers on our systems beyond what is required for transaction processing.

2b. Contact and Identity Information

We may also collect basic contact information to fulfill your order and provide customer service, including your name, phone number, email address, and delivery address.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your purchase orders

  • Verifying your identity and preventing fraudulent transactions

  • Sending order confirmations, invoices, and receipts

  • Providing customer support and responding to inquiries

  • Complying with legal obligations, including tax and accounting requirements

  • Improving our products, services, and business operations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Payment Processors: We share payment data with trusted third-party payment processors (e.g., credit card networks, banks) solely to complete your transaction. These processors are contractually required to protect your data.

  • Legal Compliance: We may disclose information if required by law, court order, or government authority, or to protect the rights and safety of our business or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections.

5. Data Security

We take the security of your payment and personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure, including:

  • Secure Sockets Layer (SSL) encryption for online transactions

  • Restricted access to payment information on a need-to-know basis

  • Regular review and updating of our security practices

However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your payment and transaction records for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, tax, and accounting obligations. Typically, financial records are retained for a minimum of seven (7) years in accordance with applicable regulations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your information, subject to legal retention obligations

  • Opt out of certain uses of your information

To exercise any of these rights, please contact us using the information provided in Section 9 below.

8. Children's Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Parkersburg Plumbing Supplies Parkersburg, West Virginia

If you wish to submit a formal privacy request, please include your full name, contact information, and a description of your request so we may respond promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Last Updated: May 22, 2026

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